Insurance ➔ Insurance Claims Agent Job Interview Questions and Answers

Insurance Claims Agent related interview test questions and answers guide. The one who provides the best answers with a perfect presentation is the one who wins the job hunting race. Learn more about Insurance Claims Agent and get preparation for the new job interview

☷ Please tell me what was the work environment like?
☷ Please tell me what is a premium’?
☷ Explain me what kinds of communication situations cause you difficulty?
☷ What do you mean by term Annuity?
☷ Where do you see yourself in 5 years as Insurance Claims Agent?
☷ Tell us do you specialize in any particular areas?
☷ Tell me what are you currently working on for self development?
☷ What is ‘declaration page’ in insurance policy?
☷ Explain me what questions did the interviewer ask during the job interview?
☷ Tell me what types of programs and software are you well versed in?
☷ Tell me your job title and primary duties?
☷ What is Paid Value?
☷ Tell us how do you charge for your services?
☷ Explain are you efficient with your time?
☷ Tell us something that do you know about our company?
☷ Do you know how can we reduce our costs?
☷ Tell us what companies get most of your business and why?
☷ Please explain what do you mean by ‘Deductible’?
☷ Is it advisable to replace the policy with another policy?
☷ Please tell us how would you describe the application and interview process?
☷ Tell me why did you choose to become a Claims Adjuster?
☷ Explain what motivates you to do a good job as a claims adjuster?
☷ Suppose if hired by us, what would your goals be as an adjuster?
☷ Please explain what was your favorite part about working there?
☷ Please explain what do you mean by ‘insurance coverage’?
☷ How to claim the policy?
☷ Explain what are the different types of Insurance Coverage?
☷ Please tell us what do you mean by ‘Loss Payee’?
☷ Explain me how are the companies you deal with rated?
☷ Sample Insurance Claims Agent Job Interview Questions:
☷ Basic Insurance Claims Agent Job Interview Questions:
☷ Behavioral Insurance Claims Agent Job Interview Questions:
☷ Operational and Situational Insurance Claims Agent Job Interview Questions:
☷ Top 20 Insurance Claims Agent Job Interview Questions:
☷ Explain what experiences do you have talking with legal counsel on claims?
☷ What happens if you fail to make required premium payments?
☷ What is the Surrender Value?
☷ What is no-claim bonus?
☷ Tell me could I get the names of a few recent clients who you have worked with?
☷ Tell me in your opinion, what makes you the best candidate for this job?
☷ Tell me have you researched our company? What attracted you to our organization?
☷ Tell me some of the career movement on your resume?
☷ Explain what do you mean by term ‘Insurer’ and ‘Insured’?
☷ Tell us how long have you been in insurance? How long with this particular agency?
☷ Explain me about a time when you had to negotiate with someone and you wound up giving in. What would you do differently next time?
☷ Explain about a time that you went out of your way to assist a colleague. What satisfaction did you get from your actions?
☷ Suppose if you could re-do any of your insurance courses, which one would you choose and why?
☷ Please explain about a fraudulent claim you discovered. What action steps did you take?
☷ Explain me what steps do you go through when you investigate a claim?
☷ Explain about your post-secondary education. What was your best course, and which one gave you the most difficulty?
☷ Tell me when have you dealt with an angry customer before? How do you handle such situations?
☷ As you know this job requires flexibility and sudden changes to your schedule. How do you plan on handling the stress of the position?
☷ Tell me how many insurance companies do you represent? How long have you worked with each company?
☷ Tell me what continuing education classes have you taken? What credentials, if any, do you have?
☷ Tell me how does your firm operate? When is it open? What about after-hours contacts? How will claims reporting be handled?
☷ Who is the beneficiary?
☷ Tell us is it possible to get the full payment on cancelling the new policy in free look period?
☷ Please explain what is the difference between “revocable beneficiary” and “irrevocable beneficiary”?
☷ Explain what is your philosophy on working with insurance companies and consumers in settling disputed claims?
☷ Tell me how much of my initial premium payment goes to commissions and fees, and how much of that commission do you get?
☷ Please explain what other advice would you give to a job seeker looking to gain employment?
☷ As you know this job requires a lot of communication with clients. Not all of it is communication they want to hear. What would you do about a client who reacts negatively to your evaluation?
☷ Tell me as a Claims Adjuster, most of your customers will be in some distress. What qualities do you possess that tell me you are capable of handling communication with individuals in distress?
☷ Explain me what are your three greatest strengths?
☷ Tell us when you have difficulty persuading someone to your point of view, what do you do?
☷ Tell me have you had to contact a doctor before on a questionable claim?
☷ What is the difference between the participating and non-participating policy?
☷ Is it safe to pay the premium through Insurance Agent?
☷ Tell me what is Co-insurance?
☷ What is the contestable period’ in insurance policy?
☷ Do you know who will have the primary responsibility for handling my account?
☷ Tell us can I have your insurance license number?
☷ Tell us how were you notified that you received the job?
☷ Tell me what about your last job prepared you to step into this position?
☷ Tell me do you consider yourself highly organized?
☷ Tell us how well do you understand the insurance industry?
☷ Tell me what was the most difficult period in your career so far and how did you deal with it?

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