Role-specific American Express Centurion Bank Interview Questions & Answers:
1. Are you currently looking at other job opportunities?
Just answer this question honestly. Sometime an employer wants to know if there are other companies you're considering so that they can determine how serious you are about the industry, they're company and find out if you're in demand. Don't spend a lot of time on this question; just try to stay focused on the job you're interviewing for.
2. What has been your biggest professional disappointment?
When discussing a professional disappointment, make sure to discuss a scenario you could not control. Be positive about the experience and accept personal responsibility where applicable.
3. What specific steps do you utilize in solving workplace problems?
Analyze the problem In American Express Centurion Bank. Discuss possible remedies and resulting outcomes. Decide on the remedy and track results. Re-visit problem if it's not resolved.
4. Explain yourself in one line?
When you respond, keep in mind the type of position you are interviewing for like American Express Centurion Bank based job, the company culture, and the work environment. Your answer should help show the interviewer why you're a match for the job and for the company.
Sample answers are:
☛ I'm a people person. I really enjoy meeting and working with a lot of different people.
☛ I'm a perfectionist. I pay attention to all the details, and like to be sure that everything is just right.
☛ I'm a creative thinker. I like to explore alternative solutions to problems and have an open mind about what will work best.
☛ I'm efficient and highly organized. This enables me to be as productive as possible on the job.
☛ I enjoy solving problems, troubleshooting issues, and coming up with solutions in a timely manner.
5. Your client is upset with you for a mistake you made, how do you react?
Acknowledge their pain - empathize with them. Then apologize and offer a solution to fix the mistake.
6. What would you like to avoid completely in your next job In American Express Centurion Bank?
Bad business ethics, teammates / managers that are disrespectful / inconsiderate. But of course, this job wouldn't have things like this right?
Talk about specific work related experience for the position you're interviewing for. Make sure the experience is relevant. Don't talk about previous experience that is not related to the position in question. If you don't have specific career related experience speak about prior experience that has helped you develop the specific knowledge and skills required for the position you are applying for.
8. What three character traits would your friends use to describe you?
Friends would typically use attributes like (assuming you have these): Trustworthy, honest, hardworking, friendly, courageous, nice, diligent, organized and so forth. Not saying you have all of these, but the best way for you to find out is to survey your friends by asking them what they consider your brand to be.
9. What would your previous employer say is your greatest strength?
Be prepared for this question. If you have to sit and think about it it's going to appear as if you're not sure or that you've never identified your own value in the work place - not good. You don't have to have a complex response. Keep it simple and honest. For example, several possibilities could be Leadership, Problem solving ability, Initiative, Energy, Work ethic, Innovative, etc., etc.
10. How do you propose to compensate for your lack of experience?
The first thing you should do is discuss experience you have the interviewer is unfamiliar with. Once that is detailed, tell the person conducting the interview that you are able to learn new tasks and information in a reasonable period of time and possess a strong work ethic. However, only state this if you can live up to these expectations.
Discuss your work experiences. The key is to show you're calm under pressure and can handle sensitive situations with a clear train of thought.
12. How do you keep others informed on work issues?
Possible methods:
Talking to them, emailing them, sharing best practices in meetings
13. If you have multiple projects on your plate, how do you handle completing them on time?
Prioritize based on business importance. Set clear timelines for each so that you know which ones to knock out first. Get your teammates to help if necessary.
14. Why did you select the University _______?
Discuss the academic program, the extracurricular program(s), the school spirit, the quality of your peers, and the professors.
15. Name five characteristics that describe you?
Here are a few you could choose from:
Hard working, strong willed, persistent, intelligent, adept, amicable, friendly, collaborative, eager, humble.
Discuss qualities you possess required to successfully complete the job duties.
17. Are you able to relocate if required?
Be completely honest and thoughtful with this one. You don't want to wake up one to find out that you're moving to a new city or state and it may be a major factor in your eligibility for employment. But again, if you don't want to move then the job probably isn't for you.
Try to include improvement activities that relate to the job In American Express Centurion Bank. A wide variety of activities can be mentioned as positive self-improvement. Have some good ones handy to mention.
19. Can you explain why you changed career paths In American Express Centurion Bank?
Don't be thrown off by this question-just take a deep breath and explain to the hiring manager why you've made the career decisions In American Express Centurion Bank you have. More importantly, give a few examples of how your past experience is transferable to the new role. This doesn't have to be a direct connection; in fact, it's often more impressive when a candidate can make seemingly irrelevant experience seem very relevant to the role.
Have at least one person you consider a hero or role model. Be ready to explain why they are a hero to you and how they've inspired you to be a better person.
There is almost no good answer to this question, so don't be specific. If you tell the interviewer that the job you're applying for with his/her company is the perfect job you may loose credibility if you don't sound believable (which you probably won't if you're not telling the truth.) If you give the interviewer some other job the interviewer may get concerned that you'll get dissatisfied with the position if you're hired. Again, don't be specific. A good response could be, “A job where my work ethic and abilities are recognized and I can make a meaningful difference to the organization.”
22. How do you think your colleagues at your last job would describe you?
While your CV will say a lot about your work history In American Express Centurion Bank, the interviewer will most likely look for greater detail with questions such as this. Be positive about previous experience, highlighting your own strengths.
23. What is the most irritating thing you've experienced about your co-workers?
This question is designed to find out if you get along well on team, with other and whether or not you'll be a fit with the interviewer's organization. It's a trap. Think real hard but fail to come up anything that irritated you about your co-workers. A short positive response is best.
24. How well do you know our company?
Well, a developed company that is gradually building their reputation in the competitive world.
First, find out which skills are the ones that you're currently lacking. Then identify what the steps would be to acquire/build those skills. Then take action to do so.
While discussing this, be sure to stress specific examples of what you bring to the company. Good qualities include resolve to fulfill job responsibilities, optimism, and a desire to be as efficient as possible while at work.
27. Was there a person in your career who really made a difference?
If you can't think of one, you need to get a mentor QUICKLY! Mentors can come in the form of peers, family members, co-workers, management / leaders at a company and so on.
28. What types of situations do you consider "unfixable"?
Most situations are "fixable" - the ones that are not are typically related to business ethics (someone is cheating the company, someone is stealing, etc)
29. How important is the vision of the company to you?
It should be very important if you want a long standing career. Remember, you're investing your time, energy and earnings potential into a company so you want to make sure it's a sustainably successful company that will grow with you over the long haul.
30. How do you feel about giving back to the community?
Describe your charitable activities to showcase that community work is important to you. If you haven't done one yet, go to www.globalguideline.com - charitable work is a great way to learn about other people and it's an important part of society - GET INVOLVED!
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