Interviewer And Interviewee Guide

Fresh Citi Bank Interview Questions & Answers:

1. Tell me how many scheduled days have you missed during the last four months?

Bank interview questions will explore your reliability. Be honest about this as it can always be verified with a reference check. Focus on your reliability, punctuality and your willingness to work extra hours if needed.

2. Tell me what other advice would you give to a job seeker looking to gain employment?

Keep applying through the temp agency and contact the temp agency by phone, that is important and they give anybody that who want to be hired being contact with the temp agency once a week and show that you are really, really interested in part of the Citi environment.

3. Tell me what are the most important qualities for a bank teller job?

Bank interview questions like this are asked to explore your understanding of banking job requirements. Focus on technical skills such as numeracy, computer literacy and product and services knowledge. Discuss key job competencies including accuracy, customer service orientation, judgment, integrity, reliability and the ability to cope under pressure. Point out your strengths as they relate to these qualities.

4. Tell us how would you describe the application and interview process?

Well there are two ways especially well many ways but the main is to go through the temp agencies. They hire many people through the temp agencies and then they hire you as a permanent employee. You also can apply through the website but the main way to get a job over there is through the temp agencies. The interview, well it depends on the position but usually you would be a room with two or three person and they will ask really relaxing, they just go around what is your experience, what your background, what is your background in terms of a degree.

5. Why should this bank hire you at Citi Bank?

Focus on specific experience and training in your career history.

Emphasize what qualifies you for this banking job and how you can add value to both the position and the bank. Look at the banking job requirements such as accuracy, customer care, computer skills, numeracy skills and communication skills. Highlight how you have demonstrated these skills previously.

If there are areas of the job function that you do not yet have experience in, then highlight what skills you have that will facilitate learning and performing these tasks.

For example your ability to remain calm under pressure and communicate clearly will help you in dealing with customers. Emphasize qualities like loyalty, integrity, confidentiality and commitment. State your technical knowledge and confirm your understanding of the basics of bank products and services.

6. Tell me what is the most significant recent development in the investment banking industry?

The most significant recent development in the Investment Banking industry is changes in government regulations. Basel III requires banks to have higher capital ratios and since the amount of risk-weighted assets for Investment Banks is high, the result might be lower ROE. However, the positive side is that smaller banks might not be able to comply with these regulations and give up their investment banking ambitions, resulting in the industry becoming more concentrated. This will divide more business amongst the remaining “big” investment banks, resulting in higher ROE.

7. Explain me what do you think you will be doing during your first year in investment banking?

Much of your answer to this question will depend on your role - so do some careful research into your chosen department.

In M&A, you might spend much of your time on financial models related to the deals you're working on, while in a trading role you might start out by assisting more senior members of the team before being given the chance to manage a trading book yourself.

Beyond that, it's important to show that you'll be keen to take on responsibilities, but that you also recognise that your first year is about learning the ropes, which usually means include following instructions from others and completing some mundane tasks.

8. Tell me after doing your Engineering in Computer Science, why do you wish to make a career in Banking?

Banking sector has evolved tremendously in the recent past. Banks are no more offering banking services through its branches. Because of a number of products and services being offered by the banks, the bank has reached the home and office of its customers. For example, use of ATM has allowed the customer draw cash from any machine 24 x 7. Similarly mobile banking allows the customers to view the balance and also do the transactions on the go. Hence technology is the need of the day as modern banking rides on IT and future banking will need more of technology.

Also banks need interactive websites and mobile banking which are fast and secure. Marketing of Banking operations now use large social media platforms.

For such highly evolved and booming industry, there is a growing need for tech savvy and enthusiastic professional with strong interpersonal skills. I am happy to say that I match the ideal candidate's profile very well.

9. Explain me how did you convince a senior member of your team about the effectiveness of an idea you had?

I told the interviewer about my experience with E&Y where I was a technology consultant and convinced senior team members of a better testing method whereby you only conduct high level testing of “important” modules and the combinations within instead of testing the complete system. I realized that this was the most effective method for our department and I convinced others through demonstrations on a test application over an allocated testing time period. This new testing method helped the division save time and money without compromising on quality.

10. Explain me about a time you had to explain a process or situation to a confused customer. How did you approach this?

Banking means dealing with a variety of people. The ability to adjust to the customer and the situation is an important job requirement. Your example should clearly indicate how you changed your communication style to meet the customer's needs.

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