Fresh Client Services Support Officer Interview Questions & Answers:

1. How you land your most successful sale?

My most successful sale was one where I had taken over a customer from another salesperson who had to leave suddenly. I immediately contacted the person, and let them know the situation. I knew that my colleague was having a difficult time getting the client to commit to the purchase of a large motor home. Part of it was circumstantial, but when I was given the opportunity to take over the sale, I was able to give the customer some reflection time, and was ultimately able to close the sale.

2. When were you most satisfied in your job?

I'm a people person. I was always happiest - and most satisfied - when I was interacting with customers, making sure I was able to meet their needs and giving them the best possible customer experience. It was my favorite part of the job, and it showed - I was rated as "Good or Excellent" 95% of the time. Part of the reason I'm interested in this job is that I know I'd have even more interaction with customers, on an even more critical level.

3. Sell me this apple,pen, etc?

Make sure that you are positive and excited about the product as you introduce it. You might say something like "I am so excited to tell you about how this apple can add to your eating pleasure and healthy diet." The non-verbal elements of your presentation will be as critical as your words, so make sure you pitch the product with an enthusiastic voice and facial expressions.

4. Why should I hire you as Client Services Representative?

I've been an Client Services Representative for the past ten years - my boss has said time and time again that without me, the organization would fall apart. I've also taken the time to educate myself on some of the software I regularly use (but didn't really understand the ins and outs of). I'm an Excel wiz now, which means I can work faster, and take over some of what my boss would traditionally have had to do himself. What's good enough for most people is never really good enough for me.

5. What Client Services Representative work?

Salesperson or agent (whether or not under the direct control of a firm) authorized to solicit business for a firm, and compensated usually through a commission or salary, or a combination of both.

6. Who is sales representative?

A person employed to represent a business and to sell its merchandise (as to customers in a store or to customers who are visited).

7. Explain your gap in employment?

My work is important to me, so I won't be satisfied with any old job. Instead of rushing to accept the first thing that comes my way, I'm taking my time and being selective to make sure my next role is the right one.

8. What salary are you expecting from us?

"I'm more interested in the role itself than the pay. That said, I'd expect to be paid the appropriate range for this role, based on my five years of experience. I also think a fair salary would bear in mind the high cost of living here in New York City.

9. Where do you see yourself in five years?

"In five years I'd like to have an even better understanding of this industry. Also, I really love working with people. Ultimately, I'd like to be in some type of managerial role at this company, where I can use my people skills and industry knowledge to benefit the people working for me, and the company as a whole.

10. Tell us about your qualities which described you?

I'm really energetic, and a great communicator. Working in sales for two years helped me build confidence, and taught me the importance of customer loyalty. I've also got a track record of success. In my last role, I launched a company newsletter, which helped us build on our existing relationships and create new ones. Because of this, we ended up seeing a revenue increase of 10% over two years. I'm also really interested in how companies can use web tools to better market themselves, and would be committed to building on your existing platform.