Role-specific EAP Counselor Interview Questions & Answers:
1. If you had enough money to retire would you?
Just be honest. If you would retire then say so. But since you can't retire, and the interviewer already knows this, simply answer that since you can't this is type of work you prefer doing. However, if you wouldn't retire if you had the money then explain why. Work is an important element of happiness for most people and many won't retire even when they can.
2. What motivates you at the work place?
Keep your answer simple, direct and positive. Some good answers may be the ability to achieve, recognition or challenging assignments.
3. Top 13 Situational Interview Questions As EAP Counselor:
Situational interviews As EAP Counselor are similar to behavioral interview questions - but they are focused on the future, and ask hypothetical questions, whereas behavioral interview questions look at the past.
The advantage is that employers can put all candidates in the same hypothetical situations, and compare their answers.
1. What would you do if you made a strong recommendation in a meeting, but your colleagues decided against it?
2. How you would handle it if your team resisted a new idea or policy you introduced?
3. How would you handle it if the priorities for a project you were working on were suddenly changed?
4. What would you do if the work of an employee you managed didn't meet expectations?
5. What would you do if an important task was not up to standard, but the deadline to complete it had passed?
6. What steps would you take to make an important decision on the job As EAP Counselor?
7. How would you handle a colleague you were unable to form a positive relationship with?
8. What would you do if you disagreed with the way a manager wanted you to handle a problem?
9. What would you do if you were assigned to work with a difficult client As EAP Counselor?
10. What would you do if you worked hard on a solution to a problem, and your solution was criticized by your team?
11. How would you handle working closely with a colleague who was very different from you?
12. You're working on a key project that you can't complete, because you're waiting on work from a colleague. What do you do?
13. You realize that an early mistake in a project is going to put you behind deadline. What do you do?
4. Tell me a difficult situation you have overcome in the workplace?
Conflict resolution, problem solving, communication and coping under pressure are transferable skills desired by many employers As EAP Counselor.
Answering this question right can help you demonstrate all of these traits.
☛ Use real-life examples from your previous roles that you are comfortable explaining
☛ Choose an example that demonstrates the role you played in resolving the situation clearly
☛ Remain professional at all times – you need to demonstrate that you can keep a cool head and know how to communicate with people
5. What did you dislike about your old job?
Try to avoid any pin point , like never say “I did not like my manager or I did not like environment or I did not like team” Never use negative terminology. Try to keep focus on every thing was good As EAP Counselor , I just wanted to make change for proper growth.
6. Have you ever been caught stealing, or better yet, have you ever stole anything?
I guess everyone takes a pen or paper or little things like that. But other than that, NO. I have never stole from my employers or better yet As EAP Counselor, from anyone.
7. What relevant work experience do you have in this career field As EAP Counselor?
Talk about specific work related experience for the position you're interviewing for. Make sure the experience is relevant. Don't talk about previous experience that is not related to the position in question. If you don't have specific career related experience speak about prior experience that has helped you develop the specific knowledge and skills required for the position you are applying for.
8. How do you handle confidentiality in your work?
Often, interviewers will ask questions to find out the level of technical knowledge As EAP Counselor that a candidate has concerning the duties of a care assistant. In a question such as this, there is an opportunity to demonstrate professional knowledge and awareness. The confidentiality of a person's medical records is an important factor for a care assistant to bear in mind.
9. How well do you perform under pressure?
This is a fair question, as potential employers want to know if you're going to be able to get the job done even when things get a little bit stressful. You may say that you thrive under pressure or that you're able to get the job done even when things get a little bit stressful, just make sure to provide some real world examples of your ability to work under pressure in a prior job.
10. If you have multiple projects on your plate, how do you handle completing them on time?
Prioritize based on business importance. Set clear timelines for each so that you know which ones to knock out first. Get your teammates to help if necessary.
First, the key is to state the differences in personality to give the interviewer some background. Second, you want to discuss how that was affecting the situation. Third, show how you were able to adapt to the way the person wanted to be communicated with to achieve your goals
In many scenarios, you will not have all the information needed. The key is to make the best possible decision based on what you deem to be a sufficient amount of information.
13. Tell us about a suggestion you have made that has benefited an organization you've worked for?
This is another opportunity to show the interviewer what you're capable of so make sure to be prepared for this type of question. Have an example ready and make sure its an example of a suggestion you've made that was accepted and that have positive influence. If you can come up with an example that relates to the position you're applying for that would be even better.
14. Top 12 Stress Based Interview Questions As EAP Counselor:
Some jobs require employees to work under stress, and some interviewers just like to see how applicants handle stressful questions.
There are many questions designed for putting the interviewee into an awkward situation, or throwing them off, to see how they do under stress. Here are some samples.
1. How do you feel this interview is going As EAP Counselor?
2. How would you handle undeserved criticism from a superior?
3. How many other jobs are you applying for?
4. What would you do if you saw a colleague stealing supplies or equipment?
5. What did you do when you had a boss you didn't get along with?
6. What would you do if a colleague took credit for your idea, and got a promotion?
7. Was the stress of your previous job too much for you?
8. What would you do if a colleague admitted to lying on their resume to get the job?
9. What would you do if a customer verbally insulted you in front of co-workers?
10. What would you change about the design of a baseball hat?
11. Why were you fired from your previous job As EAP Counselor?
12. How successful do you think you've been so far?
15. How do you stay organized?
By maintaining proper routine every day. Putting my strongest points with my weakness. High priority always comes first As EAP Counselor.
16. What qualities do you look for in a boss?
Remain optimistic and do not be too specific. Good attributes include moral character, honesty, and intelligence since managers usually believe they possess these qualities.
17. Where do you see your career in five years As EAP Counselor?
I would like to retire from this company. I would like to make a difference in the company whether in the company or any other position or area of the company As EAP Counselor.
18. Your client is upset with you for a mistake you made, how do you react?
Acknowledge their pain - empathize with them. Then apologize and offer a solution to fix the mistake.
19. Why do you want to leave your current company As EAP Counselor?
Bad Answer: Complaining about or blaming their former job, boss or colleagues. Also, having no good reason.
Good answer: One that focuses on the positives about why the job they're applying for offers them better learning or career opportunities, chances for advancement, aligns more closely to their long term goals, or is a better fit for them.
20. Top 11 Questions to Verify Experience and Credentials As EAP Counselor:
Sometimes people want a job a little too bad - and they may fudge their credentials and experience a bit.
If you've run into this problem, are worried about it, or have credentials and experience that are absolutely essential, you may need to ask a few verification questions.
If you are a candidate, you should review your resume and make sure you know all the key points, and that nothing has been misconstrued.
1. What grades did you get in college?
2. What were your responsibilities when you worked in job x?
3. How many people were on your team at your last job?
4. What will your previous manager/supervisor say when I ask where you needed to improve?
5. What was your beginning and ending salary at job x?
6. What were your beginning and ending titles at job x?
7. Are you eligible for rehire at job x?
8. What tools are necessary for performing job x?
9. Describe to me how you would perform [x typical job task].
10. What was the focus of your thesis?
11. When did you leave company x?
Be very thoughtful about your answer. This is a very serious matter for most companies and requires a very serious answer. You need to express that you will do it when it is the right thing to do but you don't want to give the impression that you're callus to the process. Don't forget that firing is not the same as laying someone off - it typically is for the direct benefit of the company.
22. What do you feel you deserve to be paid?
Do your research before answering this question - first, consider what the market average is for this job. You can find that by searching on Google (title followed by salary) and globalguideline.com and other websites. Then, consider this - based on your work experience and previous results, are you above average, if yes, by what % increase from your pay today from your perspective? Also - make sure if you aim high you can back it up with facts and your previous results so that you can make a strong case.
Describe the positive aspects of your work style if possible, including: work ethic, attention to detail, interpersonal skills, skill sets (analytical or otherwise), leadership abilities, communication skills.
24. Explain a time when you did not get along with your coworker?
I used to lock heads with a fellows. We disagreed over a lot of things – from the care of civilians to who got what shifts to how to speak with a victim's family. Our personalities just didn't mesh. After three months of arguing, I pulled her aside and asked her to lunch. At lunch, we talked about our differences and why we weren't getting along. It turns out, it was all about communication. We communicated differently and once we knew that, we began to work well together. I really believe that talking a problem through with someone can help solve any issue.
25. What does "collaboration with teammates" mean to you?
Drinking at the water cooler together is not the best example. Think of how you can collaborate with teammates to generate new ideas, to create initiatives to impact the business' success for the better (specifically in the department that you're applying for). For example, if you're applying to marketing, collaboration could mean discussing new ways of social media advertising to reach an audience of over a million people to strengthen the brand awareness of the company.
26. What are three positive characteristics you wish you had?
The key here is to be honest about your wish list but then to describe how you plan on developing or growing those characteristics so that it becomes a reality. For example, I wish I had a stronger work ethic and I am reading a book right now about how to instill a better discipline around getting work done efficiently.
27. How do you handle your anger?
I don't get angry very easily but in the rare occasion that I do, I hold it in and act as though nothing is wrong.
28. How would you describe your approach to EAP Counselor?
In more general terms, a question such as this gives a candidate the opportunity to talk about their professional philosophy and skills. While the question is general in nature, the best answers are usually quite specific, picking one or two points and exemplifying them with instances from personal history.
29. How articulate are you in expressing your ideas?
One of the best ways to answer this question is clearly articulate three points that demonstrate how articulate you are (and in a sense show that in a live setting) - for example: "I would say I'm articulate because one, I typically gather my thoughts before speaking, two, I organize my thoughts well, and three I'm concise when making a point.
30. What qualities do you believe are important to have as a manager?
Great managers tend to empower their employees to be successful through strong coaching. They understand how to manage relationships - this is commonly referred to emotional intelligence. They have to be able to handle both client and staff situations that require them to be calm under pressure to clearly think of solutions to complex problems. Most importantly they must be able to articulate the vision to the team and inspire them to work together to collectively achieve that goal
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