Front Desk Agent Interview Question:

Can you explain your previous duties as a receptionist?

Submitted by: Muhammad

I have had a couple of different receptionist jobs and feel that I have experience in a wide variety of duties. Some of the major responsibilities included answering multiple phone lines and directing calls or taking messages, scheduling and confirming appointments, welcoming customers and communicating with them about their needs, and maintaining records and an efficient filing system. Other duties included entering data, handling mail and email, and copying documents.
Submitted by: Muhammad