Personnel Adviser Interview Question:

Explain me about a recent experience you had handling a grievance issue?

Submitted by: Muhammad

This behavioral HR interview question explores your ability to manage conflict and evaluates your communication skills. In your example focus on the behavioral process you used to deal with the grievance issue. What methods you used to uncover the cause of the grievance, clarifying the different perspectives of the parties concerned, looking for a constructive solution and monitoring future behavior.
Submitted by: Muhammad