Customer Relationship Officer Interview Question:

Explain me some technical benefits of incorporating CRM into an organization?

Submitted by: Muhammad

The benefits of incorporating CRM into an organization includes

☛ Manage customer contact information
☛ Measure success of campaigns
☛ Organize customer interactions in a central location
☛ Track organization trends
☛ Help to understand customer preferences, habits and actions
☛ Managing customer service requests
☛ Weaken expense and business risk
Submitted by: Muhammad