Customer Relationship Officer Interview Question:

Tell me what are some of the challenges that an organization might have to face while incorporating CRM?

Submitted by: Muhammad

Some of the challenges that organization has to face are

☛ Database cleansing to ensure that client information is in correct state
☛ Integrating with other systems , new or existing
☛ Sometimes system is more complicated and requires trainer to train external trainers
☛ Expecting the vendor to manage all elements of your project
Submitted by: Muhammad