Customer Complaint Officer Interview Question:

How to deal with work issues? Would anyone know you were having a bad day or would you keep it to yourself?

Submitted by: Administrator

Morale is infectious - whether positive or negative - and, when working in a team-orientated environment like a call centre, it's important that there is always an air of positivity around.

It's therefore vitally important to ensure that if you're having a bad day, you contain this and don't let it influence the morale levels of the team, and in turn the productivity and efficiency of the overall operation.
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