Support Worker Interview Question:

How will you handle the situation if a co-worker is arguing with you in the hallway?

Submitted by: Administrator

I always advocate an environment of respect, tolerance and civility at my workplace and have not been involved in a conflict with a co-worker during my career however, in my opinion, it is always important to take your co-worker in private, away from the residents and the family.
I would try to calm my co-worker first and listen to why he or she is angry. If unable to do so, I would immediately notify my charge/resource nurse.
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