IT Help Desk Interview Question:

How will you help him/her if there is a customer who does not understand your language?

Submitted by: Muhammad

I personally think that to help someone, language should not be barrier. Anyhow if you cannot help him out then the best thing would be to make him understand with the sign language (obviously when seeing the customer physically). Over a call, you can use google translate or similar tools to communicate with customer.
Submitted by: Muhammad