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Support Agent Interview Question:
Tell us how well do you work under pressure, or in high stress situations? What do you do when things are getting tense?
Submitted by: MuhammadI'm familiar with working under pressure. In the restaurant business, that was something that we had to deal with every weekend – a large amount of customers, customers who were sometimes upset about the wait time or with the food they had ordered. Typically I just practice the rule that ‘the customer is always right'. I use smiles and apologize as needed to sort of ease the stress. I also practice breathing exercises when I'm alone to release some of my own stress.
Submitted by: Muhammad
Submitted by: Muhammad
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