Clarify CRM Interview Question:

The use of the eSupport Application in the ClarifyCRM is (Multiple choice)
A) Search for Solutions
B) Create cases
C) Field Services
D) Create work cases

Submitted by: Administrator

Explanation: eSupport is customer facing application in Clarify that is used for on going support to the customer. Once the customer creates a case in eSupport he is served by the CSRs using iSupport application which is Agent facing.

B. Create cases
Submitted by: Administrator