Support Worker Interview Question:

What was an incident that actually tested your mettle as a disability support worker?

Submitted by: Administrator

I was assigned to a particularly irate patient with dementia. One day, he got hold of a kitchen knife and threatened to end his life. During the 20 minute ordeal, I talked him into handing me the knife by employing psychological tactics. This was by far the most harrowing time and tested my ability to handle an adverse situation successfully.
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