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IT Help Desk Interview Question:
When a caller says that he cannot log-in to his account what is the first thing that comes to your mind?
Submitted by: MuhammadThe caps lock! Many customers make this mistake even though most modern operating environments prompt them when a caps lock is on. However, there are times when the customer has forgotten his password and we have to reset it and other technical problems associated with logging in.
Submitted by: Muhammad
Submitted by: Muhammad
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