CSR (Customer Service Representative) Interview Question:

Why should you have patience as a CSR?

Submitted by: Ali Hassan Siddiqui

Not only is patience important to customers, who often reach out to support when they are confused and frustrated, but it's also important to the business at large. The great service beats fast service every single time. Yet patience should not be used as an excuse for slothful service either.
Submitted by: Ali Hassan Siddiqui