Financial ➔ Claim Clerk Job Interview Questions and Answers

Claim Clerk job interview preparation guide for freshers, professionals and experienced candidates. Explore list of Claim Clerk frequently asked questions(FAQs) extracted from many real job interviews

☆ Tell me what are your qualifications for this position?
☆ Explain me what are the types of software that you are comfortable with?
☆ Explain us do you work well under pressure?
☆ Tell us where do you see yourself in five years?
☆ Explain me how you organize, plan, and prioritize your work?
☆ Tell me what specialties have you billed or coded for?
☆ Tell us what is your greatest strength? How does it help you as a Warranty Clerk?
☆ Tell us what type of certifications do you have?
☆ Tell us what’s your experience in patient collections?
☆ Explain me are you capable of handling stressful situations?
☆ Tell me are you familiar with HIPAA privacy and security rules?
☆ Explain me do you know how to run reports? Can you customize reports?
☆ Tell me do you have a strong eye for details?
☆ Tell me as a Warranty Clerk, what do you believe is your best asset?
☆ Tell me have you worked on insurance or patient accounts receivables?
☆ Tell me how Do You Motivate Employees?
☆ What is your greatest weakness as Claim Clerk? What are you doing to improve it?
☆ Tell us a time when you went above and beyond the requirements for a project?
☆ Why should we hire you as Claim Clerk?
☆ Tell me how would you define great customer service?
☆ Tell me what goals have you set for yourself this year?
☆ Explain have you billed for Medicare and Medicaid?
☆ Please explain how do you deal with difficult or angry patients?
☆ Tell me what Are The Strongest Claims Skills You Bring to The Job?
☆ Please explain a difficult project and how you overcame it?
☆ Tell me are you prepared to handle difficult clients?
☆ Please tell us how do you handle stressful situations?
☆ Suppose if I called your boss right now and asked him or her what is an area that you could improve on, what would he or she say?
☆ Tell me what is your ‘words per minute’ speed? What is the accuracy value that you have at that speed?
☆ Tell me what are the main job duties and responsibilities of insurance claims clerk employee?
☆ Operational and Situational Claim Clerk Job Interview Questions:
☆ Tell us what practice management or medical claims software do you have experience with?
☆ Tell me how proficient are you with customer service?
☆ Tell me an example of a time when you made a mistake because you did not listen well to what someone had to say?
☆ Explain me what are your educational qualifications that would support your application for the job of a clerk?
☆ Tell us do you have experience in which you assigned to be the main person who handles an important project – the focal point? (Optional – depends on the job description)
☆ Please explain what are knowledge elements you obtained from your education, training and work experience would support your insurance claims clerk career?
☆ Explain me have you dealt much with insurance companies to resolve issues with unpaid or rejected (denied) claims?
☆ Tell us are you familiar with Electronic Medical Records (EMR) systems? Which ones have you used. How did you use it?
☆ Explain me the abilities you have in order to work with us as insurance claims clerk?
☆ Tell me how many languages do you speak? (Optional – depends on the job description)
☆ Explain me about yourself. What is your job experience?
☆ Please tell me about an accomplishment you are most proud of?
☆ Please explain what has been your biggest professional disappointment?
☆ Tell us where do you hope to go in your career?
☆ Tell us what did you like and dislike about your previous job?
☆ Please tell us are you efficient with your time?
☆ Explain me do you have experience as a Warranty Clerk?
☆ Tell us have you ever had difficulty with a supervisor?
☆ Explain me about your typical workday – how do you prioritize assignments?
☆ Explain me why do you want to do this job as Claim Clerk?
☆ Explain me what are the skills required for insurance claims clerk employee in order to success in his work?
☆ Tell me what’s your understanding of medical terminology?
☆ Tell us how do you deal with rejected or unpaid claims?
☆ Tell me the difference between co-pays, deductibles, and co-insurance?
☆ Tell me how long does it take you to process a day’s charges?
☆ Tell me have you ever appealed a denied claim? What’s your process in resolving a denied claim?
☆ Tell us what procedure codes are you most familiar with?
☆ Tell us are you comfortable working with computers? What types of software do you have experience with?
☆ Tell me how would you describe (needed insurance claims clerk or your) work style?
☆ Explain me how Has Your Training Prepared You For This Job?
☆ Explain me of a recent incident in your job where you had to handle an atmosphere of stress? How did you handle it?
☆ Tell me why are you the best candidate for us as Claim Clerk?
☆ Tell us how do you handle difficult customers?
☆ Tell us what skills do you think are most essential to this line of work?

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