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#1 2016-09-23 04:29:48

From: Capital
Registered: 2012-03-16
Posts: 23,096

69 Telesales Representative(TSR) Interview Questions And Answers

Marketing Techniques Telemarketing Job Interview Questions and Answers

Telemarketing related job interview test questions and answers guide. The one who provides the best answers with a perfect presentation is the one who wins the job hunting race. Learn about Telesales Representatives(TSR) and get preparation for the new job

What do you know about B2G?
Explain what are the Most Important Sales Skills?
Why do you want to work here as Telesales Representative?
Explain how can a call be made successful?
Tell me what don't you like about sales?
Tell us how will you make our telemarketing more effective?
Tell us do you think unwanted marketing should be a crime?
Tell me what is Auto dialer?
Tell us what Do You Dislike About Sales?
Tell us how do you cope with rejection?
What do you know about B2C?
Tell us what is your biggest achievement?
Explain what are the common telemarketing fraud?
Tell us how would you make a cold call to generate a lead?
Tell me what do you know about the centre/company/role?
Explain how do you think telemarketing can be made more effective?
Explain why do you want this job as Telesales Representative?
Tell us what are good telephone etiquettes?
Explain what are your goals as a telemarketer?
Tell me how would your team/manager describe you?
Tell me when can you join?
Explain what are your strengths and weaknesses?
Tell me what are the key factors which make a successful call centre?
Tell us what are the characteristics that distinguish direct marketing?
Tell me how do you handle a customer who starts yelling at you as soon as they pick up and  find out that you are a telemarketer?
Explain how do you manage change?
Tell us what is the biggest challenge you have faced in work in the past 12 months?
Tell me what is deceptive telemarketing and how can it be avoided?
Explain how would you handle a high pressure environment?
Explain what was your reason for leaving as Telesales Representative?
General Telesales Representative Job Interview Questions:
Fresh Telesales Representative Interview Questions:
Role-specific Telesales Representative Interview Questions:
Operational and Situational Telesales Representative Interview Questions:
Behavioral Telesales Representative Interview Questions:
Common Telesales Representative Interview Questions:
Basic Telesales Representative Job Interview Questions:
Tell me what are the different categories and sub-categories of telemarketing?
Explain what are the disclosures required in telemarketing?
Tell us how many calls per hour can you make on an average campaign?
Explain me an example of how you have dealt with an under-performing team member in the past?
Please Explain How Do You Move On From a Rejection?
Explain what do you consider the most important sales skills?
Tell me what is Cold calling?
Tell me what are the techniques that help build the trust of the caller?
Tell me are you able to work with multiple phone lines?
Tell me can you give me an example of a time when you had to motivate and develop a team in a challenging work environment?
Tell us do you like making cold calls?
Tell me within the interview process you may be required to perform a role-play. A popular example of this is being asked to role-play an escalated call with an unhappy customer?
Explain & list some of the effective listening strategies that would be helpful in the telemarketing industry?
Explain what do you do if the dialer puts a Do Not Call number through to you by mistake?
Explain have you ever had conflict with your team leader or manager?
Please tell me what are your strengths and weaknesses?
Explain what have you done to promote great customer service?
Explain What Do You See Are the Key Skills In?
Explain why do you want to work in telesales?
Tell me what is Spamming?
Suppose you just called a customer then what are the steps you will follow during the call?
Tell us what are the factors that contribute to projecting a positive image of yourself to the customer?
What do you know about B2B?
Why did you leave your last position as Telesales Representative?
Explain an example of this behaviour?
Explain Are You Uncomfortable Making Cold Calls?
Explain what is the difference between telesales and telemarketing?
Tell us what issues can rise from paying per appointment?
Explain what will you do when a customer needs to be put on hold but is not agreeing to it?
Explain what should be the priority in telemarketing according to you?
Tell me what do you understand by b2b, b2c and b2g?
Tell me how would you handle an angry call from a customer?

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2016-09-23 04:29:48

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