Operational ILM Interview Questions & Answers:
1. Top 11 Interview Questions to Ask when Emotional Intelligence Matters In ILM:
Emotional intelligence, or EQ, has come into vogue as a good trait to hire for.
EQ is the ability to use emotional information to guide thinking and behavior, to recognize other people's emotions and your own, and to discriminate between different feelings and label them appropriately.
EQ is considered essential to help teams function well. Here are some of the top questions for help you get an idea of how candidates perceive their emotions and those of others.
1. If you started a company today, what would its top values be?
2. Who inspires you? Why?
3. How could you create more balance in your life?
4. What makes you angry?
5. How do you have fun?
6. How good are you at asking for help?
7. How did you deal with a bad day?
8. What's something you're really proud of? Why?
9. Tell me about a time when your mood altered your performance (positively or negatively).
10. Has there ever been a time when you felt you needed to change your behavior at work? How did you do it?
11. Did you create friendships that lasted while working at a previous job?
2. What attracted you to this company In ILM?
You could discuss the company's vision, culture and solutions/services as reasons for wanting to join it.
3. How do you handle confidentiality in your work?
Often, interviewers will ask questions to find out the level of technical knowledge In ILM that a candidate has concerning the duties of a care assistant. In a question such as this, there is an opportunity to demonstrate professional knowledge and awareness. The confidentiality of a person's medical records is an important factor for a care assistant to bear in mind.
4. What is the difference between a big ego and a healthy ego?
"Ego" should be replaced by confidence. It's good to be confident as it shows that you know what you're doing. However, a big ego is when confidence spirals out of control and you become arrogant.
5. Think about the changes you have seen and tell me how you handle change?
You can cite personal life changes, work place changes, career changes, technology change, industry change. The key is to discuss how seeing or experiencing that change has helped your development. For example, the recent changes in social media has broadened my horizons and helped me learn new forms of efficient marketing.
6. What's the last book you read?
Try to talk about a book related to the industry, for example, if you're applying for a role related to business, cite a business book.
7. How do you keep others informed on work issues?
Possible methods:
Talking to them, emailing them, sharing best practices in meetings
8. Are you good at working in a team In ILM?
Before you answer, consider how you best contribute to a team:
☛ Do you get along easily with people?
☛ Are you an effective collaborator?
☛ Can you communicate with people from various backgrounds and with different personalities?
☛ Can you motivate people?
☛ Do you know how to push back tactfully?
☛ Can you mediate conflicts?
☛ Can you deal with difficult personalities?
9. What are your strengths In ILM?
This is one of the most common questions you will be asked. Give an answer relevant to the skills and qualities relevant to the position you are applying to. The interviewer is trying to find if your strengths match the job. For example, if you are applying for a job In ILM where accuracy is an important issue, one of your strengths could be that you have an eye for detail. It may useful to find different words to describe similar attributes and qualities in order to avoid repetition.
10. What's the difference between good and exceptionally great?
Being good is getting the job done as promised In ILM. Being great is delivering the work in an exceptional way that completely exceeds expectations.
Focus on the issue that impacts the business most first.
12. What is your greatest fear?
We all have fears. It's okay to discuss them. Just don't dive too deeply into them. Discuss how you would work to overcome your fears. You don't want to seem weak. You want to acknowledge it's out there but that you'll be able to work through it.
13. How did you handle meeting a tight deadline In ILM?
Review every deadline you need to meet. Prioritize your projects by deadline and factor in how important each project is. Record your deadlines on a digital calendar or spreadsheet.
14. You are not given the tools you need to be successful. How would you change that In ILM?
State a business case to your manager / leader as to why you need the tools and make the request for them.
There is almost no good answer to this question, so don't be specific. If you tell the interviewer that the job you're applying for with his/her company is the perfect job you may loose credibility if you don't sound believable (which you probably won't if you're not telling the truth.) If you give the interviewer some other job the interviewer may get concerned that you'll get dissatisfied with the position if you're hired. Again, don't be specific. A good response could be, “A job where my work ethic and abilities are recognized and I can make a meaningful difference to the organization.”
16. If you were hiring a person for this job In ILM, what would you look for?
Discuss qualities you possess required to successfully complete the job duties.
17. What motivates you at the work place?
Keep your answer simple, direct and positive. Some good answers may be the ability to achieve, recognition or challenging assignments.
18. Tell me about a time when you had to think strategically?
There was a time when I was told I had to get rid of 20% of my people. I had to determine which persons I needed the most by determining who could do what. I had to put aside personal feelings so that I could keep a working crew to handle he same workload with less people.
19. Do you know anyone working with this organization?
It would be great if you did - then you could potentially use them as a referral if they thought highly of you.
20. Tell us about a typical day at work. How does it start? What do you do?
At the beginning of each day, I inspect the work site to make sure that it is hazard-free. Once the work site is secured, I verify that all tools and equipment are adequate in supply. As soon as the work orders are delivered, I provide workers with security guidelines and carry out drills. During the workday, it is my duty to monitor workers to ensure that they are working according to the enforced safety policies and that any problems or accidents are quickly addressed.
21. Why did you select the University _______?
Discuss the academic program, the extracurricular program(s), the school spirit, the quality of your peers, and the professors.
22. What is your typical way of dealing with conflict? Give me an example?
First, find out what the root of the problem is. Second, determine the best steps to remediation with the best possible outcome. Third, take action to put remediation plans in place.
23. How would your boss and co-workers describe you?
First of all, be honest (remember, if you get this job, the hiring manager will be calling your former bosses and co-workers!). Then, try to pull out strengths and traits you haven't discussed in other aspects of the interview In ILM, such as your strong work ethic or your willingness to pitch in on other projects when needed.
24. What is the most irritating thing you've experienced about your co-workers?
This question is designed to find out if you get along well on team, with other and whether or not you'll be a fit with the interviewer's organization. It's a trap. Think real hard but fail to come up anything that irritated you about your co-workers. A short positive response is best.
25. What are three positive character traits you don't have?
List three attributes that you aspire to attain / build in the next few years - and then explain how you would develop those.
26. What role do you see technology playing in this role?
Technology is important to almost every job today but it's not meant to be abused. I believe it's important to increase productivity and not for personal use.
27. What have you done to prepare yourself to be a supervisor?
1. Learn from current supervisors (best practices)
2. Mentor others
3. Be exceptionally good at your current job so that it builds your credibility
4. Have a high emotional IQ
28. Describe a time when you've been overwhelmed with work?
Show how you were able to over the "overwhelmed" feeling - by delegating tasks, getting people on your team to help you out, or by prioritizing your work and focusing on the most important issues first In ILM.
29. What are your personal skills which make you a candidate for the position In ILM?
The list of crucial character traits includes patience, tact, and poise, with personal and cultural sensitivity. One needs the ability to work long hours, with much walking and some physical tasks. But the most important trait of all is to love people and to have the desire to care for them.
30. How do you imagine a typical day of an employee in our company In ILM?
Just do not say that you imagine to only walk and watch what people do. Rather try to show them your attention to details and proactive attitude to job. Mention that you would try to observe the problems, weaknesses as well as opportunities to improve the results and take measures according to it.
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