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Support Agent Interview Question:
Can you explain what was your proudest moment helping a customer?
Submitted by: MuhammadMy proudest moment helping a customer was one time when a customer arrived at our store extremely upset because nobody had been able to give her the information she was looking for. She was trying to find a specific soccer ball, and a different rep had sold her something completely wrong. I was able to find the product that she was looking for, and gave her a free coupon discount to compensate for her troubles. She wrote me the nicest review I have ever read… it was a really fulfilling moment.
Submitted by: Muhammad
Submitted by: Muhammad
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