Practical Nurse Interview Question:

Please tell me how would you handle a family who is displeased with your patient's care as practical nurse?

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★ I would listen to their concerns and reassure them that I was doing my very best for their loved one.
★ Sometimes family members are looking for someone or something to blame for what their loved one is going through. I would try to reassure them that the patient was getting the best quality of care available.
★ I would listen to their concerns and make sure that if any were well founded they were addressed immediately.
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