UX Designer Interview Question:

Suppose the client is upset with a particular element of design that you have done. They believe that you have not created what they asked for. How would you handle this?

Submitted by: Muhammad

Since this is your first interview, you may need to use an example of how you dealt with conflict that draws from experience that is not UX design-related. That doesn't matter. Describe how you were able to settle the conflict and what the outcome was. Diplomacy and the ability to communicate with people of all levels are both crucial skills to success in this field so the interviewer wants to understand how you would deal with client misunderstandings. Demonstrate your listening skills throughout the interview by paying careful attention to the interviewer and thinking a moment or two before answering questions.

This is also a great time to show how you could use user research to validate your design decisions and exactly why this is so important.
Submitted by: Muhammad