Cabin Crew Manager Interview Question:

Tell me how would you deal with an unsatisfied customer?

Submitted by: Muhammad

You must be aware about the ways to deal with an unsatisfied customer.There are some effective ways to deal with an unsatisfied customer are:
☛ Apologize for the mistake.
☛ Address the customer right away publicly.
☛ Offer a precise solution.
☛ Offer a re-do or a replacement, along with additional benefits, when possible.
☛ A simple apology and some effort to make up for a mistake or misunderstanding could go a very long way, and could even develop some good will between clients and your company.
Submitted by: Muhammad