File Clerk Interview Question:

As you know as a medical records clerk, you will work directly with patients during check-in and intake. How do you professionally work with patients?

Submitted by: Muhammad

I really try to treat patients as I would like to be treated when I go to the doctor. As a receptionist at a previous medical center, I calmly listened to patients to make sure they felt like I cared about what they were saying. After listening to them, I subsequently tried to help them the best that I could within the policies of the facility at which I worked.
Submitted by: Muhammad