Program Coordinator Interview Question:

Can you tell me about your process for handling conflict?

Submitted by: Muhammad

There are two sides to every story, so in handling conflict I try to understand both sides of the issue. I weigh all of the facts and consider the effects of possible resolutions. I then implement the resolution that I believe will be best received. I share the plan with all parties involved, including proper means for its implementation. I then monitor the implementation to ensure its effectiveness.
Submitted by: Muhammad