Director Of Nursing Interview Question:

Explain me a time when you were not sure of the protocol required to be followed. How did you handle the situation?

Submitted by: Muhammad

Two years back when the clinic I worked for was upgraded to hospital status, we were short of staff and the protocols for registering a patient who needed care from more than one department had not been communicated. I took an extra minute to confirm the protocol from higher management and communicated the same to my team same day
Submitted by: Muhammad