Patient Care Technician Interview Question:

How do you handle difficult aggressive customers as Patient Care Technician?

Submitted by: Muhammad

As part of the job, some customers may become agitated or aggressive. A strong ability to be empathic, and good communication and interpersonal skills can help resolve customer conflicts. This question should be answered with a description of strategies you use to manage aggressive customers. Certainly, providing an example would be a plus.
Submitted by: Muhammad