Psychiatric Nurse Interview Question:

Tell us about a time when a patient's family was dissatisfied with your care. How did you handle that situation?

Submitted by: Muhammad

Make sure to explain the situation in detail including both perspectives (the patient's family and yours). Never talk bad about patients or their family. Take ownership if you indeed did something wrong. Share any positives that came from this - what did you learn? What would you do differently now? How did you turn this into a positive?
Submitted by: Muhammad