Support Agent Interview Question:

Explain me how much experience do you have in the service industry? Can you describe your previous service responsibilities?

Submitted by: Muhammad

I have been working in the service industry since 2010, meaning I have more than five years of experience. During this time I have worked in food service and as a receptionist. I feel that this has given me a pretty broad range of service experience, and both jobs required me to interact with customers nearly constantly. My responsibilities included making sales, answering questions, solving customer problems and complaints, and directing customers. I certainly believe that I will be able to successfully apply these skills to this customer service agent position.
Submitted by: Muhammad