Tell us how good are you at solving problem on phone?
Submitted by: MuhammadSolving problem face to face is different than handling them on phone. To convince your interviewer that you have an ability to solve the problem you can put an example of any previous incident where you have solved the customer problem on phone easily.
Submitted by: Muhammad
Submitted by: Muhammad
Read Online Help Desk Specialist Job Interview Questions And Answers
Top Help Desk Specialist Questions
| ☺ | Explain me do you really think that company or organization really needs a helpdesk? |
| ☺ | Please explain what motivates you for the help desk assistant job? |
| ☺ | Explain how you face the criticism? |
| ☺ | Explain me what is the difference between helpdesk and service desk? |
| ☺ | Explain me how do you keep your IT knowledge and skills up to date? |
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