Behavioral Operator Telephone Supervisor Interview Questions & Answers:
1. What did you dislike about your old job?
Try to avoid any pin point , like never say “I did not like my manager or I did not like environment or I did not like team” Never use negative terminology. Try to keep focus on every thing was good As Operator Telephone Supervisor , I just wanted to make change for proper growth.
2. What are your strengths As Operator Telephone Supervisor?
This is one of the most common questions you will be asked. Give an answer relevant to the skills and qualities relevant to the position you are applying to. The interviewer is trying to find if your strengths match the job. For example, if you are applying for a job As Operator Telephone Supervisor where accuracy is an important issue, one of your strengths could be that you have an eye for detail. It may useful to find different words to describe similar attributes and qualities in order to avoid repetition.
3. How did you hear about the position As Operator Telephone Supervisor?
Another seemingly innocuous interview question, this is actually a perfect opportunity to stand out and show your passion for and connection to the company and for job As Operator Telephone Supervisor. For example, if you found out about the gig through a friend or professional contact, name drop that person, then share why you were so excited about it. If you discovered the company through an event or article, share that. Even if you found the listing through a random job board, share what, specifically, caught your eye about the role.
4. What are your greatest professional strengths As Operator Telephone Supervisor?
When answering this question, we recommends being accurate (share your true strengths, not those you think the interviewer wants to hear); relevant (choose your strengths that are most targeted to this particular position As Operator Telephone Supervisor); and specific (for example, instead of “people skills,” choose “persuasive communication” or “relationship building”). Then, follow up with an example of how you've demonstrated these traits in a professional setting.
5. What have you learned from mistakes on this job?
Candidates without specific examples often do not seem credible. However, the example shared should be fairly inconsequential, unintentional, and a learned lesson should be gleaned from it. Moving ahead without group assistance while assigned to a group project meant to be collaborative is a good example.
6. What experience do you have As Operator Telephone Supervisor?
The employer would want to know that not only you can do the job but you can make the difference and bring significant contribution – Simple as that.
No doubt that this is your time to perform and present yourself – You have to introduce/sell yourself to the interviewer. Prepare your answer based on your qualification, professional experience and what you've already achieved in your previous jobs. This is your time to express why you think that your professional abilities fit into the job and its requirements.
Top 10 employment experience you'd want to review:
☛ Companies you worked for with dates
☛ The positions you've held
☛ Key projects and responsibilities
☛ Achievements
☛ Coursework & continues education
☛ Expertise
☛ Tools you used (software, hardware)
☛ Knowledge of languages
☛ Engagement with customers and key industry leaders
☛ Team work you were involved (and your contribution)
7. What did you like least about your last (or current) job As Operator Telephone Supervisor?
Don't vent or focus on the negative with brutally honest answers such as "My boss was a jerk," or "The company culture was too politically correct," or "They just weren't giving me the opportunity to take my career to the next level." Instead, keep the emphasis on the positive, even though there are sure to be things you weren't happy about.
8. How do you think you might fit this position As Operator Telephone Supervisor?
An important part of research before the interview is what the company does and how the job role relates to that. This includes the company philosophy and working methods. Questions such as this seek to find out how a candidate will fit into the organisation As Operator Telephone Supervisor. Answer positively; including practical examples of how you anticipate you would perform in the new role.
9. What are you looking for in a new position As Operator Telephone Supervisor?
I've been honing my skills As Operator Telephone Supervisor for a few years now and, first and foremost, I'm looking for a position where I can continue to exercise those skills. Ideally the same things that this position has to offer. Be specific.
10. Can you tell me a little about yourself?
This question seems simple, so many people fail to prepare for it, but it's crucial. Here's the deal: Don't give your complete employment (or personal) history As Operator Telephone Supervisor. Instead give a pitch-one that's concise and compelling and that shows exactly why you're the right fit for the job. Start off with the 2-3 specific accomplishments or experiences that you most want the interviewer to know about, then wrap up talking about how that prior experience has positioned you for this specific role.
11. Tell me a difficult situation you have overcome in the workplace?
Conflict resolution, problem solving, communication and coping under pressure are transferable skills desired by many employers As Operator Telephone Supervisor.
Answering this question right can help you demonstrate all of these traits.
☛ Use real-life examples from your previous roles that you are comfortable explaining
☛ Choose an example that demonstrates the role you played in resolving the situation clearly
☛ Remain professional at all times – you need to demonstrate that you can keep a cool head and know how to communicate with people
12. How do you prioritize your work?
Depends on the situation... I like to label certain tasks as either A B or C...A being the one that requires immediate attention, and C which are tasks that aren't urgent but eventually need to get done... I like to focus my work As Operator Telephone Supervisor on the things that need to get done, and done quickly... While balancing the other work alongside our first priorities.
13. Why do you want this job As Operator Telephone Supervisor?
This question typically follows on from the previous one. Here is where your research will come in handy. You may want to say that you want to work for a company that is Global Guideline, (market leader, innovator, provides a vital service, whatever it may be). Put some thought into this beforehand, be specific, and link the company's values and mission statement to your own goals and career plans.
14. Do you ever take work home with you?
Here are two great sample answers that might help get you started:
☛ I am an extremely organized person, so I tend to be able to get my work done at work. However, if the need arose I would not be against taking work home. I try not to make it a habit, since I do value my free time. I do realize though that the work we do is important, and sometimes you have to do what needs to be done.
☛ I do not shy away from taking work home with me. I know that meeting deadlines and doing outstanding work sometimes means taking a bit of it home. I do not have a problem doing that when the need arises.
☛ Make sure to give an honest answer. Lying about taking work home may turn out badly for you if it is required and you do not do it.
15. How have you made an impact on your team in the past?
I would explain and show to him or her best way possible and if they have a better way then I will encourage him or her to let me know then we can see if it works or not As Operator Telephone Supervisor.
16. How do you think your colleagues at your last job would describe you?
While your CV will say a lot about your work history As Operator Telephone Supervisor, the interviewer will most likely look for greater detail with questions such as this. Be positive about previous experience, highlighting your own strengths.
Heading information: This should include job title, pay grade or range, reporting relationship (by position, not individual), hours or shifts, and the likelihood of overtime or weekend work.
Summary objective of the job: List the general responsibilities and descriptions of key tasks and their purpose, relationships with customers, coworkers, and others, and the results expected of incumbent employees.
Qualifications: State the education, experience, training, and technical skills necessary for entry into this job.
Special demands: This should include any extraordinary conditions applicable to the job As Operator Telephone Supervisor (for example, heavy lifting, exposure to temperature extremes, prolonged standing, or travel).
Job duties and responsibilities: Only two features of job responsibility are important: identifying tasks that comprise about 90 to 95 percent of the work done and listing tasks in order of the time consumed (or, sometimes, in order of importance).
18. Do you work well within a team?
Some people are thrown when they are asked this Operator Telephone Supervisor question when they are applying for a position to work alone. Every company works as a team, so you are a good team player, give an example of when you have worked well within a team.
19. How did you handle meeting a tight deadline As Operator Telephone Supervisor?
Review every deadline you need to meet. Prioritize your projects by deadline and factor in how important each project is. Record your deadlines on a digital calendar or spreadsheet.
20. When were you most satisfied in your job As Operator Telephone Supervisor?
I'm a people person. I was always happiest and most satisfied when I was interacting with community residents, making sure I was able to meet their needs and giving them the best possible comfort in a tough situation. It was my favorite part of the job, and it showed. Part of the reason I'm interested in this job is that I know I'd have even more interaction with the public, on an even more critical level.
21. Explain yourself in one line?
When you respond, keep in mind the type of position you are interviewing for like Operator Telephone Supervisor based job, the company culture, and the work environment. Your answer should help show the interviewer why you're a match for the job and for the company.
Sample answers are:
☛ I'm a people person. I really enjoy meeting and working with a lot of different people.
☛ I'm a perfectionist. I pay attention to all the details, and like to be sure that everything is just right.
☛ I'm a creative thinker. I like to explore alternative solutions to problems and have an open mind about what will work best.
☛ I'm efficient and highly organized. This enables me to be as productive as possible on the job.
☛ I enjoy solving problems, troubleshooting issues, and coming up with solutions in a timely manner.
22. What do you think about Teamwork?
I enjoy teamwork and am used to shift work. I think I would adapt well to the role. I am looking for new challenges As Operator Telephone Supervisor and I know I would learn a lot as cabin crew, not just about people and places, but skills like first aid too, how can I help others with in my limits.
23. Why was there a gap in your employment As Operator Telephone Supervisor?
If you were unemployed for a period of time, be direct and to the point about what you've been up to (and hopefully, that's a litany of impressive volunteer and other mind-enriching activities, like blogging or taking classes). Then, steer the conversation toward how you will do the job and contribute to the organization: “I decided to take a break at the time, but today I'm ready to contribute to this organization in the following ways.”
24. Can you explain why you changed career paths As Operator Telephone Supervisor?
Don't be thrown off by this question-just take a deep breath and explain to the hiring manager why you've made the career decisions As Operator Telephone Supervisor you have. More importantly, give a few examples of how your past experience is transferable to the new role. This doesn't have to be a direct connection; in fact, it's often more impressive when a candidate can make seemingly irrelevant experience seem very relevant to the role.
25. What do you consider to be your weaknesses?
What your interviewer is really trying to do with this question-beyond identifying any major red flags-is to gauge your self-awareness and honesty. So, “I can't meet a deadline to save my life As Operator Telephone Supervisor” is not an option-but neither is “Nothing! I'm perfect!” Strike a balance by thinking of something that you struggle with but that you're working to improve. For example, maybe you've never been strong at public speaking, but you've recently volunteered to run meetings to help you be more comfortable when addressing a crowd.
26. How would your former employer describe you?
In all likelihood, the interviewer will actually speak with your former employer so honesty is key. Answer as confidently and positively as possible and list all of the positive things your past employer would recognize about you. Do not make the mistake of simply saying you are responsible, organized, and dependable. Instead, include traits that are directly related to your work as a medical assistant, such as the ability to handle stressful situations and difficult patients, the way you kept meticulous records, and more.
27. How would you be an asset to us As Operator Telephone Supervisor?
Think again about the job specification and the skills needed for this role As Operator Telephone Supervisor. Have a paragraph prepared highlighting how you will be able to do the job and what you can bring to the team. It goes without saying that this paragraph should be positive.
28. What are your salary requirements As Operator Telephone Supervisor?
The #1 rule of answering this question is doing your research on what you should be paid by using site like Global Guideline. You'll likely come up with a range, and we recommend stating the highest number in that range that applies, based on your experience, education, and skills. Then, make sure the hiring manager knows that you're flexible. You're communicating that you know your skills are valuable, but that you want the job and are willing to negotiate.
29. Why do you feel you will excel at rhis job?
This question presents an excellent opportunity for you to discuss your education, qualifications and personal traits. You might say something like “I studied property management as well as behavior during my college years and I have two years' experience in real estate.
I can gauge the homes or apartments in which clients will be interested based solely upon the needs of their families. Finally, my organizational skills will allow me to schedule appointments or showings confidently and arrive for them punctually.” This shows your interviewer that you have all of the skills necessary to become successful not only for yourself, but also for your employer.
30. How would you estimate the weight of the Chrysler building?
This is a process guesstimate where the interviewer wants to know if you know what to ask. First, you would find out the dimensions of the building (height, weight, depth). This will allow you to determine the volume of the building. Does it taper at the top? (Yes.) Then, you need to estimate the composition of the Chrysler building. Is it mostly steel? Concrete? How much would those components weigh per square inch? Remember the extra step: find out whether you're considering the building totally empty or with office furniture, people, etc. If you're including the contents, you might have to add 20 percent or so to the building's weight.
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