Top General Skills Interview Questions & Answers:
1. Tell me about important information regarding preparation of call center job?
-The first thing to focus on is to gain a Neutral Accent . Develop your spoken english in such a way that regional tone does not come in.
-Use GOOD English.
-Develop your emotional stability. Try to stay cool , no matter what the situation is.
-Always be customer oriented when you answer the questions.
-Last but not the least , YOUR ATTITUDE !!!!! IT COUNTS !!! REALLY COUNTS !!!
Solution:
1. Create a new field and add the field to any of the Derived Record.
2. Open the Record and goto field to which you want to Prompt and enter prompt table as '%name of Variable' defined on derived record.
3. You have to keep the derived Field on panel and hide it, Otherwise you will get error while accessing the panel.
4. In SrarchInit/Rowinit PeopleCode, Assign the name of the Record definition to the Prompt variable.
Organizational Security Policy should be in place, followed, audited, drill test.
System should clearly speak about : Identity Management, Patch Management, Backup Management, Virus, Antispyware softwares should be in place and updated regularly. For a large Information Based Organisation DMZ setup.
Secure your information infrastructure, and conduct vulnerability test.
4. Describe THREE examples of deliberate breaches of security in an information system?
Hacking
Staff misuses information
Un Authorized Access of Outsider
Computer Theft and Fraud
Missing Backup Tapes
Fraud Account Created
Identity Theft
5. Have you made any individual presentations recently? How did you prepare?
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6. What is the extent of your participation in major reports that have to be written?
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Stand Alone Computer.
Diskless / Thin Client and Server Environment
Client / Server Environment
Peer to Peer Network Environment
Cluster Server and Thin Client Environment
Distributed Computing Environment
8. Would you rather write a report or give a verbal report? Why?
People may get on with heavy arguements with this topic,but in my perspective i quote a proverb which goes like "Writing is the best way to get into others heart".so, friends writing a report takes you apart from any verbal
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