Computer security Interview Question:

Where do I get patches, or, what is a Service Pack or a Hot Fix?

Submitted by: Administrator

Microsoft have an on-line database, called the software library, with program fixes for both the NT operating system as well as applications. In Microsoft lingo a patch or program fix is called service pack (SP). There are a number of service packs out, both for different versions of Windows NT as well as applications such as SNA server.

Service packs are cumulative. This means that SP2 contains all of SP1 as well as the fixes introduced in SP2. Service packs often update a great amount of code by replacing major DLLs. Since most large applications (such as back office and development components) bring their own versions of "system" DLLs, service packs has to be applied after each and every "system update", where the term "system update" is not clearly defined. Any action that replaces any component updated by a service pack or hotfix has to be followed by applying latest SP and all hotfixes. Remember that adding hardware often install new software, which may have to be updated by SP and/or hotfix.

Hot fixes are intermediate fixes released between service packs and are not considered fully regression tested, and as such not recommended by Microsoft to be applied unless one really need the feature they provide. Lately, a bunch of security problems have been solved by means of releasing hot fixes.

Another thing on the subject is language or locale. If you are running a non US version of NT, you will not be able to apply all of the hotfixes. Some of them are not language dependent, while others refuse to install on anything else but a US version. If you have the option to do so, run US version of NT at least on your servers. By doing so, you will have the option of installing a hot fix dealing with a security problem immediately when it's released and not have to wait for the next SP to appear. Not to mention that you'd have to wait for the next SP to be ported to your language, which of course may take a while, the time depending on what language you are using.

If you cannot, or do not want to, download software like this from the net, you can contact your local Microsoft representant and ask them about the service pack you need.

Visit Microsofts library of service packs or go directly to their FTP server.
Submitted by: Administrator