Content Management System (CMS) Interview Questions and Answers

1 :: What are Types of CMS?

There are six main categories of CMS, with their respective domains of use:

► Enterprise CMS (ECMS)
► Web CMS (WCMS)
► Document Management System (DMS)
► Mobile Content management system
► Component content management system
► Media Content Management System

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2 :: But once all thats squared away, I can let my staff loose on the system?

Almost invariably, no. As we saw above, the usability of CMSs varies widely, with the majority weighing in at the frustrating end of the scale. If you want people to use a CMS, you have to make sure they’re trained properly, and that it’s as simple to use as possible. And this consideration is even more critical if you’re hoping to involve staff who are not tech-savvy at all (which we see a lot).

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3 :: Do CMSs produce standards-compliant pages? Or accessible ones?

This can be a real problem. As you saw with Laurence’s article on WYSIWYG editors last month, the standard of the code produced by text editors can be patchy at best. CMSs then drop that material into templates that control the layout of the rest of the page (navigation, header, footer), and often these templates are also suspect.

However, there’s no reason that many CMSs can’t produce clean pages. Wordpress, for example, is exemplary in this, but the real issue is often an awareness of standards-compliant and accessible coding in the people setting up the CMS, rather than any inherent limitation of the tool itself. That said, do make sure to do due diligence on the quality of output before going too far in a purchasing decision.

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4 :: Once I have settled on a CMS, that s all my content problems solved then?

Er, no. That is the biggest myth of CMSs. Most of the time, the real issues in content creation are around people and processes, not the technology. You need to manage your content creation like any other project - with a clear workflow and timetable, and enough people—with the right skills—to handle what you need to create. The CMS will help you get the content on to the site, but the much more difficult challenge is creating it. And computers don’t write very well.

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5 :: So how do I decide CMS?

Requirements gathering is crucial, to make sure you buy on what you need, not on the shiny features that look good in the demonstration.

Another important factor is how easy the system is to use - most likely, the people you’d like to update the site won’t be that technically comfortable, so the best solution is one that has solid usability.

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