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Lube Manager Question:

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Your client is upset with you for a mistake you made, how do you react?

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Acknowledge their pain - empathize with them. Then apologize and offer a solution to fix the mistake.
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Top Lube Manager Questions:

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Suppose there are three light switches outside a room. Inside is a single light bulb, controlled by one of the three switches. You need to determine which switch operates the bulb. You can turn the switches on and off as many times as you wish (they are all off to begin with), but may only enter the room once. There is no one there to help you. The door to the room is closed, and there are no windows, so you cannot see inside. How can you discover which switch operates the bulb?

☺	Your client is upset with you for a mistake you made, how do you react?

☺	You are not given the tools you need to be successful. How would you change that As Lube Manager?

☺	Describe your management style?

☺	What motivates you to work As Lube Manager?

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