Press Operator Block Question:

Your client is upset with you for a mistake you made, how do you react?

Submitted by: Administrator

Acknowledge their pain - empathize with them. Then apologize and offer a solution to fix the mistake.
Submitted by: Administrator

☺	Do you have any questions for me?

☺	Your client is upset with you for a mistake you made, how do you react?

☺	What is your biggest regret to date and why?

☺	What type of personalities do you work best with and why?

☺	Tell me about a time when you had to make a decision without all the information you needed. How did you handle it As Press Operator Block? Why? Were you happy with the outcome?

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