Professional Telemarketing Representative Interview Questions & Answers:
1. What is your philosophy towards work?
This is typically a straightforward question that merits a straightforward answer. Do you have strong worth ethic? Will you do whatever it takes to make sure the job gets done? Just say so in your response. Keep it short, direct and positive.
2. What specific steps do you utilize in solving workplace problems?
Analyze the problem As Telemarketing Representative. Discuss possible remedies and resulting outcomes. Decide on the remedy and track results. Re-visit problem if it's not resolved.
3. Where do you see your career in five years As Telemarketing Representative?
I would like to retire from this company. I would like to make a difference in the company whether in the company or any other position or area of the company As Telemarketing Representative.
4. Do you have any blind spots?
This question is often meant to trick candidates since acknowledgment of blind spots would indicate they were aware of them. Also, do not disclose bad habits or other personal concerns. Let the interviewer find out about your personal flaws through the course of the interview without directly stating these flaws.
5. If the company you worked for was doing something unethical or illegal, what would you do?
Report it to the leaders within the company. True leaders understand business ethics are important to the company's longevity
6. Have you ever been caught stealing, or better yet, have you ever stole anything?
I guess everyone takes a pen or paper or little things like that. But other than that, NO. I have never stole from my employers or better yet As Telemarketing Representative, from anyone.
7. What are your greatest professional strengths As Telemarketing Representative?
When answering this question, we recommends being accurate (share your true strengths, not those you think the interviewer wants to hear); relevant (choose your strengths that are most targeted to this particular position As Telemarketing Representative); and specific (for example, instead of “people skills,” choose “persuasive communication” or “relationship building”). Then, follow up with an example of how you've demonstrated these traits in a professional setting.
8. How would your references describe you?
Think of three major characteristics that demonstrate your best qualities related to work and then have quick stories to describe why.
9. What are the goals you've set for yourself?
You could discuss your goals with regards to these categories: Career goals, impact you want to leave on society, financial goals, academic goals, charitable goals.
I've always been motivated by the challenge – in my last role, I was responsible for training our new recruits and having a 100% success rate in passing scores. I know that this job is very fast-paced and I'm more than up for the challenge. In fact, I thrive on it.
11. How long do you want to work for us if we hire you?
Here being specific is probably not the best approach. You may consider responding, “I hope a very long time.” Or “As long as we're both happy with my performance.”
12. How well do you know our company?
Well, a developed company that is gradually building their reputation in the competitive world.
13. Who has been an inspiration for you?
Cite your role models (possible examples could be your parents, people successful in the industry, world leaders, etc)
Emotional intelligence, or EQ, has come into vogue as a good trait to hire for.
EQ is the ability to use emotional information to guide thinking and behavior, to recognize other people's emotions and your own, and to discriminate between different feelings and label them appropriately.
EQ is considered essential to help teams function well. Here are some of the top questions for help you get an idea of how candidates perceive their emotions and those of others.
1. If you started a company today, what would its top values be?
2. Who inspires you? Why?
3. How could you create more balance in your life?
4. What makes you angry?
5. How do you have fun?
6. How good are you at asking for help?
7. How did you deal with a bad day?
8. What's something you're really proud of? Why?
9. Tell me about a time when your mood altered your performance (positively or negatively).
10. Has there ever been a time when you felt you needed to change your behavior at work? How did you do it?
11. Did you create friendships that lasted while working at a previous job?
15. Tell me why do you want this job As Telemarketing Representative?
Bad Answer: No solid answer, answers that don't align with what the job actually offers, or uninspired answers that show your position is just another of the many jobs they're applying for.
Good answer: The candidate has clear reasons for wanting the job that show enthusiasm for the work and the position, and knowledge about the company and job.
16. Think about the changes you have seen and tell me how you handle change?
You can cite personal life changes, work place changes, career changes, technology change, industry change. The key is to discuss how seeing or experiencing that change has helped your development. For example, the recent changes in social media has broadened my horizons and helped me learn new forms of efficient marketing.
17. How do you stay organized?
By maintaining proper routine every day. Putting my strongest points with my weakness. High priority always comes first As Telemarketing Representative.
18. Describe your management style?
Try to avoid specific classifications, whatever it may be. Organizations usually prefer managers who can adapt their skills to different situations.
19. What do you do in your spare time?
If you want to show your fun side, discuss your extracurricular activities. If you want to show your ambition, discuss the work / school projects you do in your spare time.
20. What kind of work interests you the most?
You can talk about what you're passionate about. What motivates you. What excites you.
21. How do you evaluate success As Telemarketing Representative?
I evaluate success As Telemarketing Representative in different ways. At work, it is meeting the goals set by my supervisors and my fellow workers. It is my understanding, from talking to other employees, that the Global Guideline company is recognized for not only rewarding success but giving employees opportunity to grow as well.
22. How do you feel about taking no for an answer?
It's good to be persistent, but not overbearing. Everyone will face rejection at some point in their life, so at some point you'll have to take no for an answer but then learn why you were turned down.
23. In what areas do you think you will need guidance?
Think about what you need to learn going into the job. Skill sets, industry knowledge, relationship building, team dynamics. Which areas are ones you're lacking?
24. What is it about this position As Telemarketing Representative that attracts you the most?
Use your knowledge of the job description to demonstrate how you are a suitable match for the role.
25. Tell me about the last time you missed a goal or deadline?
Unless you're a completely perfect person, chances are you've messed up before on a goal/deadline. If so, discuss how you fell short and what you would have done in retrospect to achieve it.
26. Why are you the best fit for this job As Telemarketing Representative?
Analyze the job responsibilities and match those to your skills sets. Then discuss how your experience and skills sets can truly create the best impact to the company in that specific job role. Impact could mean marketing impressions, sales, cutting costs, making products more efficiently, creating better customer service, engineering new designs that create customer excitement, etc.
27. Why did you choose your major in college or tech school?
People usually choose their major based on their passions or the career path they want to head towards.
28. How do you handle repetitive tasks?
Some people enjoy it, others don't. Which are you? If you don't like it, can you at least do it well? And if you don't like it, be ready to explain why in a positive way (i.e. your potential is to do much more than simply be repetitive)
29. Do you work well on a team? How would you define teamwork?
I would define team work as getting the job done As Telemarketing Representative whether that means if I have to do more then the guy next to me as long as the work gets finished.
30. Give me a few examples of how you're results oriented?
Make you give an example where you discuss details and metrics. For example, I was a tutor in my last job and mentored 5 students on their SAT test taking skills and raised their scores by 15% on average after a 3 month teaching stint.
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