Education Marketing Specialist Interview Question:

Explain me about a time your communication skills improved a situation?

Submitted by: Muhammad

I was working in the engineering department of a large manufacturing company and we were running behind on timelines for a project. So, I arranged and led a conference call to explain the reasons for our delay to the client. It was a case of managing their expectations, which resulted in us over-delivering for the project. As a result, the client was much more understanding and decided to pursue another commercial opportunity with our company.
Submitted by: Muhammad