Marketing & Online Customer Support Interview Question:

Explain me how Would You Handle Complaints As A Customer Service Representative?

Submitted by: Muhammad

The customer's complaint about goods or services needs to follow the specific policies and formalities. In order to make customers understand the process, I take them into each part and interpret clearly these guidelines. I do not show any ideas on the result of the complaint. This is the strict book method and it is the unique truly exact response. No ideas are suitable in such situation.
Submitted by: Muhammad