Ads Posting Manager Interview Question:

Explain me how do you deal with negative comments or a brand reputation crisis?

Submitted by: Muhammad

The way they define 'crisis' can tell you a lot about how much experience they have. If they haven't had a real social media crisis in their own experience, they should at least be familiar with some famous brand reputation blunders. Dealing with negative comments or reviews properly is vital to this position, ask for examples.
Submitted by: Muhammad