Marketing Consultant Interview Question:

Explain me what Would You Do If A Customer Wants To Return A Package Of Food That Is Open And Half Gone?

Submitted by: Muhammad

Clearly, this is a delicate judgement call. Generally speaking, I would take the package back and replace it with another, unless I was certain that the customer was really trying to take advantage of the situation. Sometimes taking a small loss can pay off in customer loyalty.
Submitted by: Muhammad