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Customer Service Interview Question:
Explain with an example, how would you handle a situation where a customer is asking for something, which is not in the interest of the company or which would violate a policy of the company?
Submitted by: AdministratorApplicant should show that they are able to keep balance between company policy and interest of customers; is cautious enough not to be trapped in the future because of any communication made by him/her with customers.
Submitted by: Administrator
Submitted by: Administrator
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