Operational Change management Interview Questions & Answers:

1. Describe a time when you wanted some change in the working style of the team, but others were reluctant to do so. How did you go about it?

Applicant should have the communication and persuasion skills necessary to convince others. They should be able to articulate and justify his/her point to prove that the change suggested is for the benefit of the business as a whole.

2. Tell me about a time when you were very much opposed to a change that affected your work practices. How did you get through it?

Job seeker should try to view things in an unbiased manner, have the strength of character to voice their concerns if he /she thinks a new practice will have a negative effect on overall efficiency, and articulate their position with well-reasoned arguments.

3. Describe how you felt when there were some recent changes at work?

Job seeker should be optimistic and easily takes things as they come

4. Tell me about a time when you experienced a major change to your normal work practices. How did you handle it?

Applicant should handle change and ambiguity with ease. They should not oppose change out of habit or fear and they should understand that change is often a good thing.

5. During your career, you must have experienced some difficult times. If so, how did you maintain a positive attitude?

Applicant's answer should indicate that they are a positive thinker and that they know how, and the skills, to handle tough situations.

6. Describe a time when there was a fundamental change in the way things were done in your workplace. What was your response towards it?

Applicant should be courageous in facing any sort of change, view things in an unbiased manner, and have the interests of the company in mind.