Team Lead Interview Question:

How do you know your department or your team is performing well?

Submitted by: Administrator

Performance of a team can be assesed by client satisfaction with the deliverables be it reduction in defects , meeting SLA's and deadlines. It can also be assessed from monetary point of view if the man hours required to complete a specific task is less compared to estimated , this leads to addition in project revenue .

Other parameters to judge the performance could be willingness of the customer to do more business with the same team , more openings for new resources
Submitted by: Administrator