Quality Measures Interview Question:

How to measures Defect removal efficiency for the Product?

Submitted by: Administrator

Number of post-release defects (found by clients in field operation), categorized by level of severity
Ratio of defects found internally prior to release (via inspections and testing), as a percentage of all defects
All defects include defects found internally plus externally (by customers) in the first year after product delivery
Submitted by: Administrator