Team Lead Interview Question:

If a lead is not happy with the supervisor/manager, is it advisable to talk to his/her supervisor or is there any other option?

Submitted by: Administrator

If a unhappy lead wish to have word with the manager I feel like there is nothing wrong how ever he has to follow the the hirearchy of management.

The agent has to sit with the immidiate sup. and discuss the matter may be a possibility that the sup. will be able to give one of the best solution of his unhappyness. because most of the time the reason of unhappyness is either the monotonous work or money or something personal.
Submitted by: Administrator