Marketing & Online Customer Support Interview Question:

Operational and Situational Marketing & Online Customer Support Interview Questions:

Submitted by: Muhammad

☛ How many customers do you usually talk to daily?
☛ Are you familiar with our products/services? What do you think are the most common issues we face with clients?
☛ How do you communicate customer comments to internal teams (e.g. Marketing and Product)?
☛ Are you familiar with CRM software? What tools do you use on the job?
☛ Do you use social media and forums to contact customers and answer their queries? If so, what are the basic rules of effective online communication?
Submitted by: Muhammad