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Marketing & Online Customer Support Interview Question:
Please explain what do you do when a customer points out a big, known issue with your product or service?
Submitted by: MuhammadThis question should give you a sense of the candidate's ability to empathize with a customer. Good customer service reps should be able to apologize and acknowledge known problems while assuring customers that your team is working on a solution.
Submitted by: Muhammad
Submitted by: Muhammad
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