Interviewer And Interviewee Guide

Manager Business Unit Interview Question:

Tell me about the cost efficiencies you introduced in your last job?

Submitted by: Administrator
Discuss how you identified the opportunity for cost saving and how you implemented appropriate measures to improve operational efficiency. Examples include:

► cross training employees to handle different functions
► scheduling employees according to call and query volumes
► introducing new technologies
► providing information via an interactive website or other digital channel
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